Account Manager

The Company:

An exciting creative events agency based in Melbourne, this client thrives on creating sensational events with a difference. With a client base in the education, automotive, sport, financial and corporate spaces, this client is known for creating activations and events that wow audiences.

The Role:

The Account Manager role will report to the Group Account Director. This role will operate as the lead contact for any and all matters relating to key client accounts. This role will be responsible for building and maintaining strong, trusting and long-lasting client relationships.

Key Responsibilities include;

• Collaborate with the Director and Group Account Director to identify, develop and implement strategic plans to manage and grow accounts both existing and new business
• Negotiate contracts and close agreements to maximise project profitability
• Work with the greater team to manage and oversee the creation of all key client account business proposals, tenders and budgets etc.
• Lead and manage client communication including but not limited to project schedules, budgets, timelines, contact reports and WIP documents etc.
• Lead and manage internal communication, timelines, useful information etc. to ensure projects run smoothly, on time and on budget
• Ensure timely and successful delivery of projects according to client needs, timings, budget and event objectives
• Provide superior client service and ensure client satisfaction
• Commit to a solution-oriented mindset and respond to client requests in a timely manner
• Use client feedback to improve customer experience
• Maintain strong relationships with operations and logistics with vendors, personnel and suppliers
• Provide post event reporting and analysis as needed;

The Candidate:

The ideal candidate will have experience working within an events or marketing agency in an Account Coordinator or Account Manager role. The candidate will have exceptional client and stakeholder management skills and an ability to develop client contracts and experience growing existing accounts.

• Strong account management and client relationship skills
• Excellent communication, presentation and strategic time management skills 
• Exceptional attention to detail
• Energetic, enthusiastic, innovative, inspiring and results driven
• Sound judgment and decision making
• Flexible and adaptable to work outside of core hours

For more information regarding event positions follow us:
LinkedIn: Apex Event Recruitment 
Facebook: Apex Event Recruitment

If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website:  www.apexeventrecruitment.com.au

Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.